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In the event you cannot reach our Helpdesk or Customer Service by phone, please send an email to helpdesk@mns.mu or customer.service@mns.mu, indicating which system (CNP, Tradenet, CBRIS, PDMS, ...etc) you are facing difficulties, your name, and phone number. We shall contact you as soon as possible. Thank you.
Helpdesk
Hotline: 86205
International: +230 460 7205
Monday to Friday : 08:00 - 20:00
Saturday: 08:00 - 12:00
Sunday and Public Holidays Closed
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TradeNet Portal

Launched on 28th July, 1994, TradeNet, the first EDI network in Mauritius, allows traders, Customs brokers, shipping agents, and freight forwarders to submit trade documents like manifests, declarations, certificates of origin, import/export permits to various authorities. Commercial banks are also linked, enabling electronic payment of duties and taxes.

The benefits of TradeNet have been to greatly reduce trade declarations processing times, minimize travelling, and eliminate duplication of information capture by different agencies.
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